How do I cancel my proxy subscription?

You can easily manage or cancel your subscription directly through the Stripe billing portal.

Steps to cancel your subscription:

1. Go to the billing section:

   • Residential Proxy Subscriptions: Navigate to Purchase → Residential Proxies → Billing & History → Subscriptions

   • ISP Proxy Subscriptions: Navigate to Purchase → ISP Proxies → Billing & History

1. View your active subscriptions: Once in the correct section, you’ll see all your current subscriptions listed.

1. Click “Manage Subscriptions.” This will open the customer portal powered by Stripe.

1. Cancel your subscription: Within the customer portal, you can easily select the active plan you wish to cancel and confirm the subscription cancellation.

What happens after cancellation?

• Your subscription will remain active until the end of your current billing cycle.

• You’ll continue to have access to your proxies until that date.

• After the cycle ends, your access will automatically stop and you won’t be charged again unless you reactivate or purchase a new plan.